iClean™ Warranty

iClean™ fabrics are warranted for two (2) years for specific stains.
Standard one (1) year fabric warranty for nap loss, seam failure and fabric separation applies.
Warranty is void if fabric treatment is applied.

Stains covered by the warranty consist of:

Beer
Chocolate Syrup
Coffee
Washable Magic Marker

Stains that are not covered by the warranty consist of:, but are not limited to:

Oil-based products (such as salad dressing and lotion)
Wax-based products (such as candle wax and crayons)
Ink marks
Mustard

IMPORTANT : The customer is responsible for cleaning as outlined in the Fabric and Leather Care of La-Z-Boy only.

Note : Contact Customer service at 021 2967 2518 for claim.
A sample is required of the stained area for reimbursement of part cost under the terms of the warranty

Recommended Cleaning Instructions

There are two types of stains:

1. A liquid spill : Beer, Coffee, Juices, Milk, Soda, Tea, Urine, Wine
2. A non-liquid spill : Chocolate Syrup, Dirt, Ice Cream, Jelly, Ketchup, Salsa, Washable Magic marker.

When cleaning a liquid spill, immediately blot the fabric surface with a white cloth/towel to remove the spilled liquid. To spot clean the spilled area, soak a white clean cloth/towel in a soap and water mixture and clean the stained area in a gentle circular motion. If needed, take a damp, clean white cloth and go over the affected area to remove any soap residue from the fabric. Do not over wet the material. Pile fabrics may require additional light brushing in the stained area with a non-metallic, soft bristle brush to restore the appearance of the fabric or to reset the nap/pile direction. If the soap and water mixture does not remove the stain completely, then repeat the above process using a multi-purpose cleaner (such as Woolite Fabric and Upholstery Cleaner). Cushion covers should not be removed and laundered. On pile fabrics, the entire panel may need to be cleaned in a seam to seam fashion to restore the overall appearance of the fabric.

When cleaning a non-liquid spill, immediately remove the excess spilled material from the fabric by lifting the spilled material off the affected area with a butter knife and accumulating the spilled material onto a white cloth/towel. To spot clean the spilled area, soak a white clean cloth/towel in a soap and water mixture and clean the stained area in a gentle circular motion. If needed, take a damp, clean white cloth and go over the affected area to remove any soap residue from the fabric. Do not over wet the material. Pile fabrics may require additional light brushing in the stained area with a non-metallic, soft bristle brush to restore the appearance of the fabric or to reset the nap/pile direction. If the soap and water mixture does not remove the stain completely, then repeat the above process using a multi-purpose cleaner (such as Woolite Fabric and Upholstery Cleaner). Cushion covers should not be removed and laundered. On pile fabrics, the entire panel may need to be cleaned in a seam to seam fashion to restore the overall appearance of the fabric.